Privacy Policy

Before using the AndDone, LLC website (the “website”) or information contained herein or linked hereto, you should carefully read the following disclaimers and important terms and conditions. The website is provided for information purposes only. Your use of the website constitutes your agreement to all terms and conditions herein. If you do not agree to the terms and conditions below, do not access the website.

By viewing and using the Website, you consent to this Policy which includes your consent to disclose and use information about you in the manner detailed in this Policy. Other privacy policies may also apply in addition to the terms of this Privacy Policy, including for borrowers for personal or household lines of insurance our Annual Notice of Privacy Practices.

The Website is for registered or prospective customers of AndDone, LLC.

Functionality

For customers/borrowers, the Website displays information about your account, your agent, and your account status and details, including transaction history. The Website also allows access to our notification center, and allows you to control alerts by changing your email address, adding users, and communicating your preferences for push, text message and email notifications. The Website will accept and process customer payments (from customers or agents), and facilitate standard transactions and requests for information.

Data collection and use

In addition to the payment or contact information agents or customers provide to us voluntarily through the Website, we may collect information about the device used to access the Website, such as device ID. We do not collect or store geo-location information. We may use cookies or other technologies to facilitate execution of the features of the Website. These are small text files that a Website’s server places on your device.

Analytics

We use analytics software, such as Google Analytics and Lucky Orange, to help us improve usability and the customer experience of our website.

Security

We protect information you provide us in several ways. We use encryption standards and SSL (Secure Socket Layer) technology to help ensure that payment information is transmitted without being intercepted by third parties. User IDs and Passcodes are used to help safeguard access to your information through the Website. As always, we strongly encourage you to assist us in that effort by not sharing your User ID and Passcodes with anyone.

This Policy is subject to change and any changes to this Policy will become effective when posted on the Website. Your use of the Website following these changes means you accept the revised Policy.